Crisis & reputation
Catch reputation risks before they spread
When volume or sentiment moves fast, you need signal — not another spreadsheet. echole alerts your team on threshold breaches and gives Copilot-backed context from the latest analysis batch.
Highlights
- Real-time alerts on sentiment and volume
- Multi-source view: social, forums, news, reviews
- Pulse to scope spread before escalation
- Traceable Copilot answers tied to source mentions
Early warning
Configure monitors on brand names, executives, and sensitive product lines. Alerts fire on sudden negative clusters or mention velocity — often on forums and review sites before mainstream social picks up the story.
During an incident
Pulse validates whether chatter is isolated or cross-source. Copilot helps draft factual stakeholder Q&A from traced mentions — not generic AI prose disconnected from your data.
Related guides
Ready to listen?
Start analyzing the conversation
Set up Monitors, run Pulse discovery, and produce insights your team can share.