Social listening
Social listening that turns noise into decisions
echole collects public conversations from social networks, forums, and news — then scores sentiment, clusters themes, and surfaces risks before they become headlines.
Highlights
- Multi-source coverage: X, Reddit, YouTube, forums, news, and review sites
- AI sentiment scoring and topic clustering on every mention batch
- Real-time alerts when sentiment or volume shifts
- Multilingual product and analysis for international teams
What is social listening?
Social listening is the practice of tracking public mentions of brands, products, people, or topics across digital channels. Unlike social media management, the goal is analysis: understanding what people say, how sentiment shifts, and which themes are emerging.
How echole approaches it
Monitors watch keywords and entities on a schedule. Pulse runs one-off discovery searches when you need a quick read on a topic. Insights Copilot answers questions against your saved analyses — with traceability back to source mentions.
Who it is for
Agencies and brand teams worldwide — from single-market campaigns to multi-region portfolios — who need one place to monitor public conversation without juggling separate tools per channel.
Related guides
Ready to listen?
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